1. Refunds for Subscription Services:
Refunds for subscription services will be issued on a pro-rata basis for the unused portion of the subscription period, calculated from the date of cancellation.
2. Refunds for One-time Services:
For one-time services, users may be eligible for a refund if the cancellation is made within the specified refund period, which is typically 3 days from the date of purchase.
3. Refund Processing Time:
Refunds will be processed within 30 business days from the date of the cancellation request. The actual time it takes for the refund to be reflected in the user's account may vary depending on the payment method.
4. Refunds for Service Provider Cancellations:
In the event of a cancellation by a service provider, users may be eligible for a refund or offered an alternative appointment. The refund process for such cases will be initiated promptly.
5. Modifications to the Policy:
Meduhub reserves the right to modify or update this Cancellation and Refund Policy at any time. Users will be notified of any changes, and the updated policy will be effective immediately upon posting.